Return & Refund Policy
100% Money-Back Guarantee | 30-Day Risk-Free Purchase
✓ Satisfaction Guaranteed: We stand behind every setup we sell. If you’re not satisfied, we’ll refund your money or replace your setup at no cost.
Quick Overview
30-Day Window
Request refund within 30 days of purchase
Full Refund
100% refund to original payment method
Fast Processing
Refunds processed within 5 business days
No Questions
No explanation required (though we’d love feedback)
Detailed Return & Refund Policy
1. Who Qualifies for a Refund?
Any customer who purchased a software setup from Digital Treasures qualifies for a refund if:
- Your purchase was made within the last 30 days
- You are the original purchaser
- Your payment was legitimate (not stolen or fraudulent)
- You haven’t already received a replacement setup for the same issue
2. Refund-Eligible Scenarios
✓ Setup Not Working
If your setup doesn’t work despite following the installation guide video, we’ll replace it or refund immediately.
✓ Changed Your Mind
Not satisfied? Simply request a refund within 30 days and we’ll process it immediately.
✓ Accidental Purchase
Purchased the wrong setup by mistake? We’ll refund or exchange to the correct setup.
3. Refund-Ineligible Scenarios
The following situations do NOT qualify for refunds:
❌ After 30-Day Window: Refund requests made after 30 days of purchase are not accepted.
❌ Fraudulent Payment: Purchases made with stolen or fraudulent payment methods are not refunded.
❌ Chargebacks: If you dispute the charge with your bank, your setup will be deactivated and no refund issued.
❌ Policy Violation: Using the setup in ways that violate our terms voids the guarantee.
4. How to Request a Refund
Step 1: Gather Your Information
- Your order number (from your email receipt)
- Email address used at checkout
- Brief reason for the refund request
Step 2: Contact Our Support Team
Email (Preferred):
Send to: Support@bydigitaltreasures.in
Subject: “Refund Request – [Your Order #]”
OR Telegram (Fast-Track):
Message: t.me/ByDigitalTreasuresHelp
We respond in 15-30 minutes on Telegram
Step 3: We’ll Process Your Request
- Within 24 hours: We’ll review and approve your request
- Approved: Refund initiated immediately to your original payment method
- Processing Time: 3-5 business days for refund to appear in your account
- Confirmation: You’ll receive a confirmation email once processed
5. Replacement Option (Instead of Refund)
If your setup is defective, we offer an immediate replacement at no cost:
- New setup provided: Within 2 hours of your request
- No refund needed: We simply send a fresh, working setup
- No time limit: Even if it’s been longer than 30 days, defective setups are replaced
- Multiple replacements: If the replacement also fails, we’ll refund instead
Many customers prefer replacement over refund because you can keep using your software while we resolve the issue.
6. Fraud & Chargebacks
Important: If you file a chargeback or dispute with your bank without contacting us first:
- Your setup will be deactivated immediately
- You will be permanently banned from purchasing
- We will not process a refund
Always contact us first via email or Telegram if there’s an issue. We resolve 99% of disputes amicably within 24 hours.
Still Have Questions?
Our support team is here to help clarify our refund policy or process your request.
Email Support
Support@bydigitaltreasures.in
Telegram (24/7)
t.me/ByDigitalTreasuresHelp
Last Updated: May 2026
Policy Effective Date: May 1, 2026
Page URL: https://bydigitaltreasures.in/return-refund-policy/